North Austin Hearing Center

& Hearing Aids

Hearing Tests

A hearing test is a fast and simple way to determine whether you or someone close to you has hearing loss. The hearing test typically involves 5 subtests.

1. Tympanometry – This test helps determine the health of the eardrum and middle ear space behind the eardrum. Fluid behind the eardrum or negative ear pressure can be easily detected with this test.

2. Acoustic Reflex – This test helps determine the health of our middle ear muscles, the Stapedius and Tensor Tympani muscles. In healthy ears, the middle ear muscles will have a measureable reflex in response to loud sounds.

3. Speech testing – This test measures how well someone can repeat words in quiet. Speech in noise testing can also be conducted to measure performance in a noisy environment.

4. Pure tone testing – This test measures how well someone can detect different pitches. Typically, a frequency spectrum from 250 Hz – 8000 Hz is used. High frequency testing up to 20,000 Hz is available upon request.

5. Bone conduction testing – This test uses a bone oscillator placed on the mastoid bone to directly stimulate the cochlea (inner ear).

Hearing Aid Consultation

Choosing a hearing aid can be an intimidating process to go through alone. Consult with your hearing healthcare professional when you are ready to take the next step in choosing the right hearing aids for your lifestyle and budget. This appointment can be used to discuss different brands, styles, technologies, and features.  


This appointment takes place after you have found the perfect hearing aids. Here, hearing aid maintenance and cleaning techniques will be discussed in detail. We will also practice using the hearing aids until you are confident and self-sufficient. Once the hearing aids are fit and working, they will be fine-tuned to match each individual’s unique hearing needs.  


Integrating your new hearing aids into your lifestyle can take some time and practice. The first three months of hearing aid use require active participation in the adjustment process. Getting accustomed to wearing hearing aids everyday can take some time, and the adjustment process is different for everybody. It is normal and expected to request follow-up visits for fine-tuning adjustments to your new hearing aids, especially during the first year. Keeping a simple journal during this adjustment process can make the transition to better hearing easier for both you and your hearing healthcare professional. 

The more details you can provide about your new hearing experiences, the easier it will be to tackle areas for improvement. All in all, the best way to take advantage of your new hearing aids is to talk to you healthcare professional! We can discuss what to expect, frequently asked questions, and any listening situation unique to your lifestyle.

  • Hearing Tests

  • Hearing Aid Consultation

  • Fitting

  • Counseling

Hearing Aids

Our selection of hearing aids includes brands from the top leaders in the industry, inlucing: Oticon, Starkey, Phonak, Resound, Signia, Widex and Unitron. Click on the links to learn more or call 512-969-5087 to schedule an appointment!

Earplugs for Hearing Protection

Earmolds can be made for a vairey of purposes, inlcuding: noise protection, swimming, music, and hunting. For more information, please call 512-969-5087.


Earplugs are a necessity for any excessively noisy situation. Custom tailored to fit your ears and made of soft silicone, earplugs provide a comfortable solution to take the edge off and keep your ears protected. If you are going to a concert at the Frank Erwin Center, taking a trip to the F1 racetracks, or even just going to a Longhorn football game, make an appointment to get your custom earplugs made today

Swimming Plugs
Swimming plugs can be used in a pool or during bath time for kids who have a hole in the eardrum or PE tubes. They can also be used to protect your ear from forming ear osteomas caused by exposure to cold water. Protect your child’s ears by making an appointment for customized swimming plugs today.

Musician's Earplugs
Musicians and music lovers must hear the nuances of melody and bass while also protecting their ears from hazardous noise levels. To maintain the perfect balance, musician’s earplugs are customized to fit your ear and include three interchangeable filters (9 dB, 15 dB, 25 dB) to fit any music scene.

In-Ear Monitors
Musician's can easily overstimulate the auditory sytem, which can lead to tinnitus and hearing loss over time. In-Ear Monitors can help you hear yourself and your bandmates on stage and in practice, while still giving you the protection needed to keep your ears safe. Protect your most precious asset, your hearing, and give yourself the tools to jam out for hours on end, safely!

Hunter's Earplugs
These earplugs are designed to give you a hearing boost on the hunt while also providing excellent hearing protection when needed. With specialized amplification and fast acting attenuation giving you all the benefits of a conventional earplug, these digital hunter’s earplugs are the perfect companion for your next outdoor adventure.

  • Hearing Aids

  • Earplugs for Hearing Protection

  • Earplugs

  • Swimming Plugs

  • Musician's Earplugs

  • In-Ear Monitors

  • Hunter's Earplugs

Our Facility


Roxanna "Roxy" Chapa moved to Austin in 2007, and has become a true Austinite ever since. Her favorite hobbies include walking her dogs at Lady Bird Lake, searching for novels at Half Price Books, and discovering new and local artists.

"What I want people to know about me the most is that I believe Communication is Key. Whether people are arguing about sports or discussing project goals with colleagues, communication is what allows us to interact with the world we live in. Good communication is one of our greatest strengths and stongest allies when it comes to overcoming obstables. As an audiologist, my goal is to help you hear better, so that good communication can continue to be a source of strength and power in your own personal arena."

  • Free Consultation

    Talk to an Licensed Audiologist one on one. We're here to help!

  • Hearing Aid

    A hearing aid demo might be all you need to dispel all the myths and fears about hearing aid use. At North Austin Hearing Center, we understand that making a big change requires courage, support, and sometimes a little expermentation. 

    If you are curious about new hearing aid technology, call to schedule a hearing aid demo! If your family keeps insisting you should buy hearing aids, but you still feel uncertain they will help, call to schedule a hearing aid demo! 

    You can try them for yourself and make you own informed decision. Power to the patient!

  • Insurance Coverage

    BCBS, Humana, Aetna, Cigna, United Heathcare &n...

    Insurance Coverage

    BCBS, Humana, Aetna, Cigna, United Heathcare

                                                                             If you have insurance with one of the following insurance carriers, you may have a a hearing aid benefit or qualify for a hearing aid discount: Blue Cross Blue Shield of Texas, Humana, Cigna, Aetna, United HealthCare. Please call our office at 512-969-5087 to find out what your insurance plan has to offer.

  • Qualify for Discounts

    Veteran - Medicare Member - Over 65?  If you do...

    Qualify for Discounts

    Veteran - Medicare Member - Over 65?


    If you do not have health insurance, use Medicare as your primary health insurance, or are a Veteran who uses Tricare or AARP as an insurance carrier, you may still qualify for a hearing aid discount. Please call 512-969-5087 to schedule a hearing aid consultation today.

  • Referral Program

    Refer a Friend!...The best compliment you can g...

    Referral Program

    Refer a Friend!

    The best compliment you can give us is to share your experience with family and friends! Refer a friend and get a $25 Gift Card absolutely free!